Returns & Exchanges Made Simple
At INDEICONS, we believe premium fashion should come with a seamless experience — even after your purchase.
Our Return Philosophy
At INDEICONS, customer satisfaction is at the core of our design philosophy. Our Return & Exchange policy is created to be transparent, fair, and easy to follow—so you can shop with confidence across borders. We understand modern lifestyles move fast, and flexibility matters.
Return Eligibility Guidelines
How to Initiate a Return
Log in to your INDEICONS account
Navigate to My Orders
Select the item you wish to return or exchange
Submit your return request with reason
Receive confirmation and next-step instructions via email
Exchange Process
We offer exchanges on select items based on availability. Once your returned item passes inspection, your replacement product will be dispatched promptly. Exchanges are subject to stock availability and regional logistics.
Refunds & Processing Time
Once we receive your returned item, our quality team will inspect it to ensure it meets our return criteria. This typically takes 2-3 business days.
Your refund will be credited to the original payment method used during purchase. This ensures security and transparency in all transactions.
After approval, refunds are processed within 7-10 business days. You will receive a confirmation email once the refund has been initiated.
For international orders, please allow additional time for your bank to process the refund. This can vary depending on your financial institution and country.
International Returns
INDEICONS operates as a global fashion brand. International customers may be responsible for return shipping and customs duties unless otherwise specified. We recommend using trackable shipping services for secure returns.
Non-Returnable Items
Final sale items
Gift cards
Worn or damaged products
Items without original tags
Still have questions? Our support team is here to help you.